Responsible Gaming
bb7 is committed to providing a safe, fair, and enjoyable entertainment experience for all players in Bangladesh. Here you will find all the tools, guidance, and support you need to keep gaming fun.
bb7's Commitment to You
At bb7, responsible gaming is not a footnote — it is a core part of how we operate. We believe that gambling should be a form of entertainment, not a source of financial stress or personal harm. Every feature we build, every policy we write, and every support channel we maintain is designed with your wellbeing in mind.
Whether you are enjoying live cricket betting on a BPL match, spinning the slots, or playing a round of 3 Gods Fishing, the experience should always feel like a choice — made freely, within your means, and for enjoyment. The moment gambling stops feeling like entertainment and starts feeling like an obligation, it is time to use the tools on this page.
Our Pledge: bb7 will always provide you with access to responsible gaming tools free of charge, respond to self-exclusion and limit requests within 24 hours, and never market aggressively to players who have indicated they are at risk. We take this pledge seriously and hold ourselves accountable to it every day.
The 21+ Rule
Gambling before the age of 21 carries serious risks to financial, emotional, and cognitive development. bb7 takes this responsibility extremely seriously and applies the following age-protection measures across the entire platform:
Age Verification at Registration
All new bb7 accounts are required to confirm their date of birth at the point of registration. Players who appear to be under 21, or where any doubt exists, will be asked to submit a government-issued ID document before their account is activated.
KYC Checks on Withdrawal
Full KYC (Know Your Customer) verification is required before any withdrawal is processed. This includes confirming age, identity, and that the payment account belongs to the registered player. No funds will be released to an account that has not passed age verification.
Immediate Account Closure for Underage Players
If bb7 discovers at any point that a player is under 21 years of age, the account will be closed immediately, all pending bets will be voided, and any deposited funds will be returned to the originating payment method following a security review.
Parental Controls on Shared Devices
If you share a mobile phone, tablet, or computer with family members under the age of 21, bb7 strongly recommends installing parental control software on that device and keeping your bb7 login credentials private. Never allow a minor to use your account under any circumstances.
Report Underage Access: If you believe a person under 21 has registered a bb7 account or is using your account without your knowledge, contact our support team immediately at the email address shown in the footer. We treat all such reports as urgent and will act within hours.
Your Responsible Gaming Tools
bb7 provides a full suite of player-controlled tools to help you manage how you play. These tools are available at any time through your account settings or by contacting support. All requests are processed within 24 hours.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, bb7 will block further deposits for the remainder of that period — no exceptions. You can request a reduction to your deposit limit at any time and it will take effect immediately. Requests to increase a deposit limit require a 7-day cooling-off period before the increase is applied, giving you time to reconsider.
Session Time Limits
Set a maximum duration for each gaming session. When your session limit is reached, bb7 will display a reminder and, if you have chosen a hard limit, automatically log you out. Regular session reminders every 30, 60, or 90 minutes are also available so you always know how long you have been playing, helping you stay aware of time spent on the platform.
Loss Limits
Define the maximum amount you are prepared to lose over a given period. Once your loss limit is reached, bb7 will prevent further wagering until the limit period resets. This tool is particularly useful for players who want to enjoy cricket betting or slots within a clearly defined entertainment budget without risking more than they can comfortably afford.
Time-Out (Short Break)
Take a short break from bb7 for a period of your choosing — from 24 hours up to 6 weeks. During a time-out your account remains open but you will be unable to log in, deposit, or place bets. You will not receive any promotional communications during a time-out. At the end of the period your account is automatically reactivated. A time-out can be extended but not shortened once activated.
Self-Exclusion
Self-exclusion is the strongest tool available and is intended for players who feel that gambling is causing serious harm. A self-exclusion closes your bb7 account for a minimum period of 6 months (up to 5 years or permanently). During self-exclusion, bb7 will make all reasonable efforts to ensure you cannot reopen or create a new account, and all marketing communications will cease immediately. Self-exclusion requests cannot be reversed during the chosen period.
Wager Limits
In addition to deposit and loss limits, bb7 allows you to set a maximum single-wager amount. This is especially helpful if you enjoy high-variance games like slots or live casino tables, where individual bets can accumulate quickly. A wager limit ensures no single bet can exceed an amount you are comfortable with, keeping each session within a predictable risk range.
How to Activate a Tool: Log in to your bb7 account and navigate to Account Settings, then select Responsible Gaming. From there you can activate any of the tools listed above. Alternatively, contact our support team using the email address in the footer and a member of the team will set up the tool on your behalf within 24 hours.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following warning signs are worth checking regularly — not just for yourself but for the people around you who may be affected.
- Spending more money on gambling than you originally planned, or more than you can afford to lose.
- Chasing losses — placing more bets in an attempt to recover money you have already lost.
- Feeling restless, irritable, or anxious when you are not gambling or when you try to reduce how much you gamble.
- Gambling to escape stress, anxiety, depression, boredom, or problems at work or at home.
- Lying to family members or friends about how much time or money you are spending on gambling.
- Borrowing money, selling personal items, or missing bill payments in order to fund gambling.
- Neglecting responsibilities at work, school, or home because of time spent gambling.
- Failed attempts to cut down or stop gambling, even when you genuinely wanted to.
- Relationships with family or close friends becoming strained because of your gambling habits.
You Are Not Alone: Problem gambling affects people from all walks of life across Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar. Recognising the problem is the first and most important step. bb7 is here to help without judgment, and our support team can guide you to the right tools immediately.
How to Self-Exclude
Requesting self-exclusion at bb7 is straightforward and confidential. Follow the steps below. If at any point you need help, our support team is available via the contact details in the footer of this page.
Log In to Your Account
Access your bb7 account using your registered mobile number and password. If you are unable to log in or have forgotten your credentials, contact support directly and request self-exclusion — you do not need to be logged in for support to apply it on your behalf.
Go to Responsible Gaming Settings
Navigate to Account Settings and select the Responsible Gaming section. You will find all available tools listed here, including the self-exclusion option.
Choose Your Exclusion Period
Select the length of your self-exclusion: 6 months, 1 year, 3 years, 5 years, or permanent. We recommend choosing a period that feels meaningful to you. A longer period provides stronger protection and cannot be shortened once set.
Confirm Your Request
Confirm your self-exclusion request. Your account will be suspended within 24 hours, all promotional communications will stop immediately, and any active session will be terminated. You will receive a confirmation message to your registered contact details once the exclusion is active.
Seek Additional Support
Self-exclusion is a powerful tool but works best alongside professional support. We encourage all self-excluded players to reach out to a trusted friend, family member, or mental health professional during their exclusion period. bb7 support can also provide general guidance on where to seek further help.
Get Support Now
If gambling is causing you distress or financial difficulty, please reach out. bb7's support team is trained to handle responsible gaming queries with care and without judgment. All communications are treated in strict confidence.
bb7 Responsible Gaming Support
Our dedicated support team can activate any responsible gaming tool on your account, discuss your concerns in confidence, and help you find the right level of protection for your situation. Contact us any time — we are available seven days a week.
[email protected]Confidential & Judgment-Free: Every responsible gaming request — whether a deposit limit, a time-out, or a full self-exclusion — is handled privately by our team. Your request will never be shared with other players, and our team will never try to talk you out of protecting yourself. Your wellbeing always comes first.
Remember: the support email address is displayed as plain text only and is not a clickable link. Please copy the address into your email application to get in touch.
Tips for Healthy Play
Even players who do not show signs of problem gambling can benefit from good habits. These practical tips help keep the bb7 experience enjoyable and sustainable over time.
- Set a personal entertainment budget for gambling before you deposit and stick to it — treat it the same way you would a cinema ticket or a restaurant meal.
- Never gamble with money you cannot afford to lose. Rent, bills, groceries, and family obligations always come before entertainment spending.
- Take regular breaks during longer gaming sessions. Set a timer on your phone and step away from the screen when it goes off.
- Avoid gambling when you are feeling stressed, emotionally low, or have been drinking. Decision-making is impaired in these states, and losses tend to feel worse.
- Keep gambling as one of many leisure activities rather than your primary source of entertainment or social interaction.
- Be honest with yourself and those close to you about how much time and money you spend. Transparency reduces the risk of gambling escalating unnoticed.
- Use bb7's deposit and loss limits proactively — not just when you are struggling. Setting sensible limits from the start is the mark of a smart, responsible player.
Ready to Play Responsibly?
Explore bb7's game library with your responsible gaming tools active. Check our FAQ for answers about limits and account settings, or visit the bb7 Casino when you are ready to play.