Privacy Policy

bb7 is committed to protecting the privacy of every player who uses our platform. We recognise that the personal data you entrust to us — including your identity details, financial information, and gaming activity — deserves the highest standard of care. This Policy explains in plain English exactly what data we collect, how we use it, when we share it, and what choices you have.

We encourage all players to read this Policy in full. If you have any questions about how bb7 handles your personal information, you can contact our support team using the email address listed in the footer of this page. Please note that email addresses are displayed as plain text only and are not clickable mailto links.

When you create a bb7 account, we collect the information you provide during registration. This includes your full name, date of birth, mobile phone number, email address (where provided), and any government-issued identification documents submitted during the KYC (Know Your Customer) verification process — such as a national ID card or passport. This data is collected to verify your identity, confirm you meet the 21+ age requirement, and maintain the security and integrity of your account.

When you make a deposit or request a withdrawal, bb7 collects the details necessary to process that transaction. For mobile payment methods such as bKash, Nagad, Rocket, and Upay, this includes the registered mobile number associated with your payment account. For bank transfers, this includes your account name and bank account details. bb7 does not store full card numbers or CVV codes. All payment data is handled in accordance with applicable financial security standards and is used solely for the purpose of processing transactions on your behalf.

bb7 records a complete history of your gaming and betting activity on the platform. This includes details of every wager placed, game session duration, deposit and withdrawal history, bonus claims, and account balance movements. This data is used to manage your account accurately, resolve disputes, detect and prevent fraudulent behaviour, and comply with our legal and regulatory obligations. It also enables bb7 to tailor relevant promotional offers to your gaming preferences where you have opted in to receive such communications.

When you access the bb7 platform via a browser or mobile device, we automatically collect certain technical information. This includes your IP address, device type, operating system, browser type and version, screen resolution, session timestamps, and the URLs of pages visited within the bb7 platform. This data is used to maintain platform security, diagnose technical issues, detect unusual access patterns that may indicate fraud or account sharing, and improve the overall performance of the platform for all users in Bangladesh and other supported regions.

If you contact bb7's support team, we retain a record of that communication, including the channel used (email, live chat, or phone), the content of the message, and the date and time. This data is used to manage your support query effectively, maintain a record of commitments made by bb7, and improve the quality of our customer service over time. Support communications may also be reviewed for staff training and quality assurance purposes.

bb7 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraudulent access, and — where you have consented — deliver relevant promotional content. Essential cookies are required for the platform to function and cannot be disabled. Non-essential cookies (such as analytics and preference cookies) may be managed through your browser settings. By continuing to use the bb7 platform, you consent to the use of essential cookies as described in this Policy.

bb7 shares personal data with a limited number of trusted third-party service providers who assist in operating the platform. These include payment processing partners (such as the operators of bKash and Nagad integrations), identity verification service providers, cloud hosting and infrastructure providers, and customer support software providers. All such providers are contractually required to process your data only on bb7's instructions and to maintain appropriate security standards. They are not permitted to use your data for their own independent purposes.

bb7 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, legal process, or a binding order. bb7 will disclose only the minimum amount of data required to satisfy such obligations and, where legally permitted, will notify the affected player of any such disclosure request.

bb7 participates in industry-standard fraud prevention information sharing. In cases where fraud, money laundering, or serious breach of terms is identified, relevant account details may be shared with other members of fraud prevention networks to protect the wider online gaming community. This is done only in accordance with applicable law and our legitimate interest in protecting the platform from criminal activity.

bb7 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. If bb7's business were ever to be acquired or merged with another entity, personal data held by bb7 may form part of the transferred assets; any successor entity would be required to honour the terms of this Policy or notify affected players before any material change in data practices.

bb7 retains your personal data for as long as your account remains active and for a further period following account closure as required by applicable legal and regulatory obligations. Financial transaction records are typically retained for a minimum of five years following the date of the transaction. Identity verification documents are retained for the minimum period required by applicable anti-money-laundering regulations. Data that is no longer required is securely deleted or irreversibly anonymised.

bb7 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit data access to authorised personnel only, regular security assessments and penetration testing, and incident response procedures in the event of a data breach.

In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, bb7 will take prompt action to contain the breach, assess the impact, and notify affected players without undue delay. Players will be informed of the nature of the breach, the categories of data involved, the likely consequences, and the steps bb7 is taking to address it.

Essential cookies are strictly necessary for the bb7 platform to function. They enable core features such as maintaining your logged-in session, remembering your language and currency preferences, processing transactions securely, and detecting fraudulent or bot-generated traffic. These cookies are activated automatically when you use the platform and cannot be disabled without affecting your ability to use bb7's services.

Where you have consented, bb7 uses analytics cookies to collect aggregated, anonymised information about how players interact with the platform. This data helps us understand which pages and features are most popular, how long players spend on different sections, and where technical issues are occurring. Analytics data is used solely to improve the platform experience and is never used to identify individual players.

You can manage non-essential cookies through your browser's privacy settings. Most browsers allow you to view, block, or delete cookies at any time. Please note that blocking essential cookies will affect the functionality of the bb7 platform and may prevent you from logging in or completing transactions. For detailed guidance on managing cookies in your specific browser, refer to your browser provider's support documentation.

bb7 is strictly an adult platform. Our services are intended solely for individuals aged 21 and above. bb7 does not knowingly collect personal data from individuals under the age of 21. If bb7 becomes aware that personal data has been collected from a person under 21, that account will be closed immediately and the relevant data will be deleted, subject to any legal retention obligations.

If you are a parent or guardian and believe that a minor under your care has registered a bb7 account or provided personal data to bb7, please contact our support team immediately using the email address in the footer of this page. bb7 treats all such reports with urgency and will investigate and act promptly.

bb7 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, registered players will be notified via the contact details on file at least 7 days before the changes take effect, unless immediate implementation is required for security or legal reasons. The "Effective" date at the top of this page always reflects the date of the most recent version. We encourage players to review this page periodically.

If you have any questions, concerns, or requests related to this Privacy Policy or the way bb7 processes your personal data, please contact our support team. The support email address is displayed in plain text in the footer of every bb7 page. bb7 aims to respond to all privacy-related enquiries within 5 working days (Bangladesh Standard Time, BST UTC+6). For requests to access, correct, or delete your personal data, please include your registered mobile number so our team can verify your identity before processing the request.